Scheduling a Virtual Visit

COVID-19 has and will continue to shape our daily lives. Including, how health care is delivered now and in the foreseeable future.

To ensure timely access to care without exposing patients or staff to unnecessary risk, we are expanding our offering of virtual health care services. The decision on which type of virtual visit you have is based on your care needs and access to technology.

Scheduling a Virtual Visit

Virtual visits are scheduled by us. If you have been identified as a good candidate for virtual health care, we will call you to discuss changing your upcoming appointment.

• They will talk to you about options for virtual care. This may include offering a regular telephone call or a video call using the Ontario Telemedicine Network (OTN) or Zoom Healthcare, depending on your provider.
• They will give you instructions on how to prepare.
• They will also ask for your verbal consent for the upcoming appointment.
• They will let you know the day and time of your virtual visit and confirm they have your preferred contact information.