Important News about MyChart

ConnectMyHealth Patient Portal

ConnectMyHealth is a digital health solution that provides you with an online, single access channel to view your health records from participating hospitals in Ontario Health West Region (Southwestern Ontario).

ConnectMyHealth can be used on desktop and mobile devices from within Canada, at no cost.

ConnectMyHealth is a web-based tool, so there is no app to download to access your account on an ongoing basis. 

Learn more about ConnectMyHealth here

How to register for ConnectMyHealth

Registration can be completed here.

To register, you must:

  • be 16 years of age or older
  • have a valid Ontario Health Care
  • have a unique email address (not shared with anyone else)

Please note, you will need to download, at no cost, an Authenticator app (i.e. Google Authenticator, Authy, FreeOTP) as part of the account activation process to support Two-Step (Multi-Factor) Authentication for added security.

Learn more about how to register here.

Technical Support

If you're having trouble logging in, are experiencing a technical issue, or need help with a security related matter, please contact the ConnectMyHealth Program Office's Support Desk by calling 1-833-824-0265 or through email at


For general inquiries about the ConnectMyHealth regional patient portal, please email

ConnectMyHealth mailing address:

ConnectMyHealth Program Office

Hamilton Health Sciences

293 Wellington Street North, Suite 108

Hamilton, Ontario

L8L 8E7

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