Joseph Brant Hospital is working closely with regional and provincial health partners to monitor the the rapidly evolving situation, assess local risk and keep our community informed. This page is reviewed daily and updated as needed. Please check back regularly.

Joseph Brant Hospital's response to COVID-19

Information for patients and families about COVID-19

The risk to Joseph Brant Hospital and the broader community remains low. We are working closely with regional and provincial health partners to monitor the situation, assess ongoing risk and keep our community informed.

You can find up-to-date information about COVID-19 from the: 

What to do if you believe you have COVID-19

If you think you have COVID-19 symptoms or have been in close contact with someone who has it, you can use this self-assessment to help determine if you need to seek further care. 

If you require further care, please contact TeleHealth Ontario or Halton Public Health.

Telehealth Ontario

Telehealth Ontario at 1-866-797-0000


Halton Public Health

Halton Public Health can be contact at 311. At this time, Halton Public Health is focusing on those most at risk of COVID-19. Testing will be offered to those with symptoms who:

  • are aged 60 and over;
  • have pre-existing medical conditions;
  • have been in contact with a confirmed case of COVID-19.
  • are living or working in a health-care or long-term care setting or institution;
  • are First Nation community members living on-reserve; or
  • anyone else directed by Halton Region Public Health. 

Those without symptoms are not being tested at this time. Those with mild symptoms that do not meet the criteria above are asked to self-isolate for 14 days, or until they have been symptom-free for 24 hours, whichever is longer. Do not contact Public Health.

When to call 911

Those with severe symptoms should call 9-1-1. Inform the operater of your symptoms and recent travel history to ensure the right infection prevention and control precautions are taken.

Screening measures for COVID-19  

Infection and prevention and control screening measures are in place to protect patients, visitors and staff. Patients arriving to the hospital will be asked: 

  • About their symptoms, particularly respiratory symptoms
  • If they have travelled outside of Canada in the past 14 days
  • If they have come into contact with someone who has or is suspected of having COVID-19

If a patient is determined to be at risk of COVID-19, they will be moved to one of our isolation rooms for further assessment and testing.

Active screening at hospital entrances

Joseph Brant Hospital has closed all non-essential entrances in an effort to control and prevent the spread of the disease.

Patients and visitors are asked to enter at the Main Entrance off Lakeshore Road. Anyone entering the hospital will be asked to share:

  • your name and contact information
  • purpose for your visit
  • if you have symptoms of a respiratory illness
  • recent travel history
  • a body temperature reading

Screening information will be recorded to assist with COVID-19 contact tracing and case management if needed. Patient and visitor privacy will be maintained.  

Map identifying patient and visitor access during active screening

What to Expect

Active screening may lead to line-ups and delays entering the hospital. Plan ahead. Leave early and allow for extra time.

If you are screened without risk, you will be permitted entry to the hospital. If screening reveals that you are symptomatic, you will be instructed to

  • put on a mask; and,
  • go to a secondary screening room where you will receive further information


Depending on where you park, you may need to walk a short distance to get to a screening checkpoint.  Plan ahead. Leave early and allow for extra time.

Same-day Reentry

If you leave the hospital and plan to return the same day, you will be screened again. 

Must mask practice for patients 

Joseph Brant Hospital is taking special precautions to keep patients, caregivers and staff safe. On March 23, Joseph Brant Hospital implemented a must mask practice for patients.

Must Mask Practice

Under the new practice, the hospital requires patients to wear a mask when receiving:

  • emergency care
  • ambulatory care
  • outpatient diagnostic imaging services

The mask must remain on for the duration of their visit. If a mask becomes wet or soiled, it must be replaced. New masks, can be obtained from health care staff.

Changes to our visitor policy 

Joseph Brant Hospital is taking special precautions to keep patients, caregivers and staff safe. On March 21, Joseph Brant Hospital implemented a no visitor policy.

No Visitor Policy

We are currently closed to visitors with limited exceptions, as follows:

  • Compassionate grounds for patients who are in critical condition
  • Partners of women in labour
  • Other special needs as determined by the care team

While this new policy is in place, we encourage all families to designate a point person who will connect with the patient’s care team for consistent communication.

Keeping you connected

To help keep you connected, we are offering free telephone and Wifi to patients.

We appreciate your understanding and cooperation during this uncertain time.

Program and service reductions

Joseph Brant Hospital has reduced ambulatory and surgical services offered in-hospital. Where appropriate, patients care may be:

  • deferred 
  • relocated to a community office
  • provided virtually 

Patients impacted by this reduction will be contacted by a health care provider. 

Infection prevention and control

Joseph Brant Hospital is committed to providing a safe environment for patients, families, visitors and staff. To help prevent the spread of infections we ask that you refer to our:

Physical distancing and self-isolation

Everyone in Ontario is being asked to practice physical distancing. Physical distancing involves taking steps to stop or slow down the spread of COVID-19 in the community by limiting close contact with others. 

  • Avoid non-essential trips in the community.
  • Cancel or limit group gatherings.
  • Work from home, where possible.
  • Participate in virtual meetings rather than meeting in person.
  • Keep your children at home.
  • Avoid visits to long-term care homes, retirement homes, supportive housing, hospices and other care settings unless the visit is absolutely essential.
  • When spending time outside, try to be in settings where you can maintain a 2 metre (6 feet) distance from others.

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