Accessibility at Joseph Brant Hospital

In June, 2005 the Ontario government passed the Accessibility for Ontarians with Disabilities Act (AODA). The purpose of the Act is to implement and enforce standards of accessibility for all Ontarians.

The Hospital’s Multi-Year Accessibility Plan (MYAP) is a requirement under the Accessibility for Ontarians with Disabilities Act, 2005 (AODA). It is a five-year plan to identify, remove, and prevent accessibility barriers across the organization by committing to specific initiatives and outcomes aimed at making sure that all people, including people with disabilities, can access care and services.

The MYAP creates a road map which the hospital can follow in implementing the requirements of the AODA and enhance our hospital’s structures and processes, to ensure we continue to meet the evolving needs of our patients, families, staff and physicians.

Customer Service Policy

JBH is committed to preventing, identifying and removing barriers that impede the ability of people with disabilities to access care and services. This includes patients, families, staff, physicians, volunteers and members of our community.

Use of Service Animals

JBH is committed to promoting, providing and maintaining an environment where respect and dignity is demonstrated at all times. We support the right of the individual to be accompanied by a Guide dog or other Service animal, except where excluded by law. 


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