Accessibility for Ontarians with Disabilities Act (AODA) 

In June, 2005 the Ontario government passed the Accessibility for Ontarians with Disabilities Act (AODA). The purpose of the Act is to implement and enforce standards of accessibility for all Ontarians.

Customer Service Policy

JBH is committed to preventing, identifying and removing barriers that impede the ability of people with disabilities to access care and services. This includes patients, families, staff, physicians, volunteers and members of our community.

Use of Service Animals

JBH is committed to promoting, providing and maintaining an environment where respect and dignity is demonstrated at all times. We support the right of the individual to be accompanied by a Guide dog or other Service animal, except where excluded by law. 

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