Emergency Department

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Emergency Services

The Emergency Department provides care on a non-scheduled outpatient basis, with more than 47,000 visits each year. Health care is offered 24 hours a day, 365 days a year by a dynamic team of health care providers.

Psychiatric Emergency Services

Psychiatric emergency services can be accessed through our Emergency Department for those in a psychiatric or psycho-social crisis situation.

Sexual Assault/Domestic Violence Care

Sexual assault and/or domestic violence services can be accessed through the Emergency Department for those in crisis situation.

Accessing Care

We know you need help. Here's how to begin.

What to Bring

A support person
Your health card
Your medical history and a list of all medications you are taking, including vitamins, herbal or homeopathic remedies.

What to Do

When entering the Emergency Department you will be:

Greeted by either a receptionist or a triage nurse.
The triage nurse will complete a brief medical history and assessment.
At the end of the assessment you may be brought into a room or asked to have a seat in a waiting room.

Why are you waiting?

Patients are seen based on the level of care needed, not a first-come first-served basis. Although this can lead to longer waits for some, it is the safest way to deliver care within an Emergency Department.

This is the same if you arrive on your own, by ambulance, or if you have been asked to return to the Emergency Department for follow up.

Waiting in the Emergency Department

Every effort will be made to serve you as quickly as possible. While we cannot control demands placed on our department by the volume or condition of our patients, we will provide quality care and service to everyone in need.

We will keep you informed about the steps in your care and we will explain how long we anticipate each step to take.