Oncology Clinic Waiting Room


Outpatient Haematology

Main Clinic telephone 905-336-4103

The Joseph Brant Hospital Oncology/Medical Day Care Clinic & Outpatient Haematology provides consultation, chemotherapy treatment and follow-up care. We also provide Outpatient Palliative Care support for patients and families.

We are aware that a cancer or blood disease diagnosis can be a very upsetting and unsettling experience for you and your family. The goal of our team is to help and support you throughout your experience at Joseph Brant Hospital.

Our team of professionals are here to provide you with the necessary care and support you will need throughout your treatment plan.

Our outpatient-centred approach will guide you through your assessment, testing and treatments, education and follow-up care.

You will work hand-in-hand with many of the following staff who make up our Care Team: 

  • Medical Oncologists (doctors specializing in cancer care)
  • Haematologists (doctors specializing in diseases of the blood)
  • General Practitioner in Oncology
  • Radiation Oncologist
  • Palliative Care Physician
  • Nurses specialized in Haematology, Oncology and Palliative Care
  • Nurse Practitioner
  • Social Worker
  • Dietitian
  • Pharmacists & Pharmacy Tecnicians
  • Administrative Support Clerks
  • Volunteers

The health-care professionals within the team will give you information about your diagnosis and treatment options and will follow your progress both during and after your treatments. 

We provide care to patients with a variety of cancers with excellence and compassion, close to home and in a comfortable environment. The Clinic is associated with the Juravinski Cancer Centre in Hamilton and is part of the Cancer Care Ontario regional system.

What to Expect


Although your doctor or surgeon has sent your medical information to the Oncology/Medical Day Care Clinic, you may need to have more tests done. The physician may need more information to plan your treatment.

Treatment plan

Cancer can often (not always) be treated with chemotherapy, radiation and surgery. You may not need treatment, but you may be asked to come for a follow-up visit in the future to monitor your progress.

During Treatment

You will be seen by members of your health care team throughout your treatments. Your blood counts will be checked and you will be weighed.

Follow-Up Visits

After you have finished your treatments, your team will continue to follow up. During these visits you will be seen by one or all of the members of your team. Any new information about you may be shared with the team.

Chemotherapy Classes

Once a month we have Chemotherapy education sessions for patients, families and caregivers. Information about these sessions will be provided when the decision for treatment is made.

Chemotherapy Treatment

There are many steps involved in the preparation of your chemotherapy.

  • You are first seen by the physician, primary care nurse or pharmacist and your orders are entered.
  • If you are having your blood taken on the same day, your appointment will follow the time needed for the lab to process your blood work.
  • The blood work is reviewed by a physician or nurse and pharmacy notified to begin preparing your treatment.
  • The pharmacist checks the orders and the technician begins to prepare your medication.
  • The medication preparation involves many steps because it is made specifically for your weight and height.
  • Some medications need to be dissolved which can add to the preparation time.
  • Once the technician prepares your medication, the pharmacist carefully checks each step involved.

*Please be aware that you may have to wait for your treatment as it is a lengthy process. We have portable DVD players and a limited number of movies, magazines and refreshments. We suggest that you bring a packed lunch and other activities to help occupy your time.

Telephone Messages

The following options are available when calling 905-336-4103:

  • For Reception, press 1
  • For Oncology Nurse, press 2
  • For Haematology Nurse, press 3
  • For Social Work, press 4
  • For Palliative Care, press 5

Messages are taken Monday to Friday, from 8:00 a.m.- 4:00 p.m. It is important that you give some details regarding the nature of your call.

Non-Urgent Messages

Appointment bookings or changes, prescription refills, test results and general questions will be directed as appropriate by our office staff. Any messages will be responded to within 24-48 hours.

Urgent Problems

If you are experiencing any of the following urgent issues, please contact your family doctor or go directly to the nearest Emergency Department or Urgent Care Centre.   

  • Fever of 38.0 C or higher
  • Bleeding
  • Difficulty breathing
  • Chills
  • Severe Vomiting
  • Pain

*If you become very short of breath or develop severe chest pain, call "911"or go directly to the nearest Emergency Department.

What to Bring to your First Visit

Please bring one family member or friend if you can. It helps to have a second person available to receive information and for support.

Bring your Ontario Health Card at each visit.

Write down any questions you have and bring them to your visit so you don't forget what you want to ask.

Bring your current medication list (you can get Med Check list free of charge from your pharmacist).

Bring all your medications in their original containers including:

  • Prescription medications
  • Herbal products
  • Over-the-counter or non-prescription medications.

Resources & Patient Information

Scent-Free Policy

We ask staff, patients and visitors not to wear perfume, aftershave and other scented personal products at Joseph Brant Hospital.


Canadian Cancer Society Wheels of Hope volunteer drivers provide transportation to patients who can walk or transfer themselves from a wheelchair. Fees may apply.

Please phone 1-888-939-333 for more information and to register.


To forward a compliment or express a concern please contact:

Tracy Fazzari
Manager, Oncology Clinic, Palliative & Ambulatory Care
905-632-3737 ext. 1476

Community Partners & Resources 

Canadian Cancer Society
Burlington Unit
T: 905-332-0060

A network of community based support centres
T: 905-257-1988 

Contact Us:

Joseph Brant Hospital
1230 North Shore Blvd.
Burlington, ON L7S 1W7


P: 905-632-3737