Scheduling a Virtual Visit

To ensure timely access to care we are expanding our offering of virtual health care services. The decision on which type of virtual visit you have is based on your care needs and access to technology.

Scheduling a Virtual Visit

Virtual visits are scheduled by us. If you have been identified as a good candidate for virtual health care, we will call you to discuss changing your upcoming appointment.

• They will talk to you about options for virtual care. This may include offering a regular telephone call or a video call using the Ontario Telemedicine Network (OTN) or Zoom Healthcare, depending on your provider.
• They will give you instructions on how to prepare.
• They will also ask for your verbal consent for the upcoming appointment.
• They will let you know the day and time of your virtual visit and confirm they have your preferred contact information.