Fees, Billing & Payment

If you live in Ontario and have a valid health card, you are covered by the Ontario Health Insurance Plan (OHIP) and are able to receive standard care.

Additional fees are charged for items such as:

Please see the Hospital Rate Schedule for more information.


Paying your bill

Patients are asked to pay their bill on discharge.

 Accepted methods of payment:

  1. Telephone via credit card
  2. Financial institution
  3. Online
  4. Mail via cheque
  5. In person (after hours) via debit/credit card


Paying your bill by telephone via credit card

Monday–Friday (8:30am – 4:30pm)

For invoices starting with “I” – (e.g. IA01234567) please call 905-336-4137.

For all other invoices – please call 905-681-4833.

Paying your bill at a financial institution

Online/in-person using your Patient Account Number. We do not accept e-transfers.

Paying your bill online

Patients can pay their bill online using our secure payment portal.  A minimal service fee will apply to patients paying their bill by web.

Paying your bill by mail via cheque

Payable to Joseph Brant Hospital.

Please include your Patient Account Number. When paying your bill by mail, do not send cash.

Joseph Brant Hospital
Attention: Financial Services
1245 Lakeshore Road,
Burlington, Ontario,
L7S 0A2

Paying your in-person via debit/credit card (AFTER HOURS)

Admitting & Registration Desk

Monday–Friday 4:30pm–8:00pm

Saturday–Sunday and holidays 8:00am–7:00pm

Paper copy of your invoice/statement is required.

For questions on payment, please call Finance at 905-336-4114 Monday–Friday (8:30am – 4:30pm)


Private Medical Coverage & Health Insurance 

We are unable check or confirm eligibility for private medical coverage or health insurance. Please have this information with you before coming to the hospital.  


Physicians will bill out-of-country and uninsured patients separately for uninsured or delisted services. The hospital is not responsible for any billings or payments that result from physician-related charges.

Contact Us:

Joseph Brant Hospital
1230 North Shore Blvd.
Burlington, ON L7S 1W7


P: 905-632-3737