Infection Prevention & Control


The IPAC Commitment:

Our staff, physicians, volunteers and IPAC Team are committed to providing a safe environment for all of our patients, families, visitors and staff.

To help prevent the spread of infections we ask that you follow our Infection Prevention Tips for Patients and Visitors and refer to the guidelines below.

Guidelines to Prevent the Spread of Infection:

  • Please clean your hands:
    • Upon arrival at the hospital;
    • Before visiting a patient;
    • And after visiting a patient.
  • Please do not visit the hospital if:
    • You are feeling unwell (i.e. have cold or flu symptoms such as fever, cough, sore throat or runny nose);
    • You have unexplained gastrointestinal problems (upset stomach, vomiting or diarrhea).
  • Only two visitors may visit a patient at any given time

Patient and Visitor Resources:

Patient and Visitor Education:

Antibiotic Resistant Organisms (ARO's)

Clean Hands

Cleaning your hands is the single most effective way to prevent the spread of infection. At JBH, you will notice an alcohol based hand rub dispenser inside the door of patient rooms, at the entrance to patient care units, and at hospital entrances/exits.

Simply apply and rub onto hands until it evaporates. No water or drying towel is necessary. The alcohol based hand rub is an effective alternative to cleaning your hands with soap and water and we encourage its use.

Cleaning your hands with soap and water is still best if your hands are visibly soiled. When using soap and water, rub with lots of friction for 15 seconds, dry well and use a paper towel to turn off taps.

Do you know "It's OK to Ask?":

All Ontario hospitals now provide public reports on hand hygiene compliance rates: JBH reported compliance rates.

Compliance Rates: (Ontario Public Reporting)

  • Cleaning hands before initial contact with the patient/patient's environment for all health care providers and;
  • Cleaning hands after contact with the patient/patient's environment for all health care providers

Useful Links about Hand Washing:

Videos about Hand Washing



Contact Us:

Patient Information


P: 905-632-3737