The Emergency program provides care on a non-scheduled outpatient basis, with more than 47,000 visits each year. Health care is available 24 hours a day, 365 days a year and is provided by a dynamic team of physicians and nurses. The care team also includes the Community Care Access Centre CCAC, Social Workers and Crisis Team.
Emergency Minor Treatment and Assessment area (EMAaT)
The Emergency Department also operates an Emergency Minor Treatment and Assessment area (EMAaT) where patients with a minor illness or injury (such as cuts, sprains, breaks etc.) can receive care in an expedited manner. EMAaT is open daily from 11 a.m. to 10 p.m.
At the Joseph Brant Hospital Emergency Room we offer:
- Psychiatric Emergency Services (Crisis)- emergency assessment, care coordination, and a follow up plan of safe care for any individual in a psychiatric or psycho-social crisis situation
- Assistance for you or someone you know through Nina's Place, the Regional Sexual Assault/Domestic Violence Care Centre of Halton which is located at JBH, if you have been a victim of such a crime.
Patient Care Path:
We know you need help. Here's how to begin:
What to Bring
- A support person
- Your health Card
- Your medical history and a list of all medications you are taking, including vitamins, herbal or homeopathic remedies.
What to Do
When entering the Emergency Department(ED) you will be:
- Greeted by either a receptionist or a triage nurse.
- The Triage Nurse will complete a brief medical history and assessment.
- At the end of the assessment you may be brought into a room or asked to have a seat in the waiting room.
Why are you waiting?
Patients are seen based on their level of care needed, rather than a first-come first-serve basis. Although this system can lead to longer waits, it is the safest way to deliver care within a busy ED. This process is the same if you arrive on your own, if you arrive by ambulance, if you have been asked to return to the ED for follow up or to meet with a specialist.
Waiting in the ED
Every effort will be made to serve you as quickly as possible. While we cannot control demands placed on our department by the volume or condition of our patients, we will provide quality care and service to everyone in need. We will keep you informed about the steps in your care and we will explain how long we anticipate each step to take.
How to help Lower wait times:
ER Wait Times - Frequently Asked Questions
Health Care Options
Find Health Care Services in Your Community
Ontario Poison Centre
Ministry of Health
About Kids Health