Patient Safety


Safety at Joseph Brant Hospital

Patient safety is included in every aspect of care that we provide to each patient.  By including the patient, their family and the multidisciplinary care team we are able to provide an environment that helps prevent injuries and reduce risks. At the same time, we can make improvements based on research, best practices and personal patient preferences.

General Safety

Identification of Hospital Staff

  • All hospital staff, volunteers and physicians are required to wear hospital photo identification. If you are unable to see photo identification on the provider, please ask.  If you have concerns about the identity of a visitor or staff member, please contact security.  

In Case of Emergency

  • Notify ANY staff member of your concerns immediately, including; changes in health status, fire/smoke noxious odours, or violent or threatening behaviours of any patient/visitor.  Remain calm, return to your assigned room (this allows staff to account to your location and status), and await further directions.


  • We are not responsible for lost or stolen property.  Ensure that required items (walkers, hearing aids, personal c-pap machines, medications) are clearly labelled with patient name and telephone number.

Patient Safety

Bedside Reports and Safety Checks

Joseph Brant Hospital has introduced safety checks and bedside reports for the transfer of accountability of patients. For information on how this will take place at the hospital, please read our F.A.Q.

Falls Prevention

  • Our Falls Prevention Program ensures that patients are assessed and given support to prevent injury from falls while maintaining mobility and independence in the hospital environment. 

Unique Identifiers

  • Before receiving any treatment or medication, please confirm your name with the care provider and verify the correct treatment, procedure or medication is being dispensed.   The staff member will also verify a second identifier.  This may include; your hospital identification number, date of birth, telephone number, address, etc.

Medication Safety

  • Ensure that all of your doctors, nurses and pharmacy staff know about every medication you are taking. This includes prescription and over-the-counter medicines, and dietary supplements such as vitamins and herbs.   This information will be verified with you upon admission in a process called Best Possible Medication History or BPMH.
  • Make sure your doctors, nurses and pharmacy staff knows about any allergies and adverse reactions you have had to medications, supplements or food.
  • Ask questions if you are unfamiliar with a medication or if it looks different.  Make sure you know what the medication is being used to treat.

Discharge Safety

  • Ensure that you have been provided with instructions prior to your departure.  Know when your follow up appointments are, or who you should call to obtain this information.  Ensure that you have prescriptions and devices that you require for a safe transition to your home environment. 
  • Ensure that you have a friend/family member available to take you home from the hospital at the planned discharge time.

Knowing how to be involved in your care is one of the ways you can make sure that your patient experience is positive and safe.

For more information or to ask questions about Patient Safety please contact patient relations.

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