Visiting Hours

Visiting During COVID-19

Joseph Brant Hospital appreciates the vital role family and caregivers play in supporting patients while in hospital. We have begun to gradually and safely welcome visitors back to our hospital.

Ambulatory Care

Ambulatory Care patients are not permitted to have a visitor accompany them at this time. Some exceptions apply. 

Oncology and Medical Daycare

Limited to one adult visitor in exceptional circumstances only. To be determined by the health care team.

Paediatric outpatients

One parent or caregiver.

Diagnostic Imaging

  • Obstetrical Ultrasound: one visitor
  • Sedated procedures: one visitor
  • Paediatric patients: one parent/caregiver
  • Interventional Radiology: one visitor pre-procedure and pre-discharge.

Emergency Department

Patients coming to the Emergency Department are permitted one consistent visitor. If a patient is admitted to the Emergency Department, the inpatient visitor policy applies.   

Inpatient Units

An inpatient can identify up to two consistent visitors for the entirety of their stay. The names of approved visitors will be shared with hospital screeners and confirmed on entry.

Only one visitor may be at the bedside at a time on the designated day. 

Visiting hours

Visiting hours are 9 a.m. to 8 p.m. Visitor screening closes at 7:30 p.m. Entry will not be permitted after this time.

Designated days

Designated days are determined by bed (for shared rooms) or room number. Patients with odd bed numbers can receive visitors on odd days; patients with even bed numbers can receive visitors on even days.

In the event that both Friday and Saturday are odd calendar days, the Saturday will be split into two visitor times:

  • Odd: 9 a.m. – 2:30 p.m.
  • Even: 2:30 p.m. – 8 p.m.

Labour & Delivery

Labouring women may be accompanied by a single care partner during labour, birth and the postpartum period. Visitors are not permitted. 

The care partner can stay for the labour and birth of the baby with no time restrictions. Some conditions apply. 

  • The care partner must wear personal protective equipment at all times.
  • The care partner must remain in the room at all times. 

Mother and Child Unit (Maternity)

After the baby is born, the new mother will be moved to the Mother and Child Unit (Maternity). The care partner can stay overnight with in and out privileges.

Visitors are not permitted. 

Visitor Conditions

All visitors must:

  • be designated by the patient and recorded by the care unit.
  • go through and pass active screening.
  • wear a mask. 
  • follow strict hand hygiene guidelines.
  • stay in the patient’s room for the duration of the visit.
  • eat in the patient’s room to reduce community exposure. This is not permitted if the patient is on additional isolation precautions.
  • ensure any food brought in is individually packaged and not shared. All leftovers must be discarded and cannot be kept in unit fridges.
  • practice physical distancing.
  • use public washroom(s). Visitors are not to use patient washrooms.
  • consult with clinical team to determine length of visit.
  • not come in and out of the unit, or the hospital. Once you leave, you cannot come back until the next visiting time.

Resources

Sharing your feedback

Patients and visitors with concerns about our visitor policy are asked to share this information with their health care team so that they can work with you to meet your needs.  If further support is required, please contact Patient Relations. 

Keeping you connected

Wherever possible, patients are encouraged to connect with their loved ones by telephone or by video. To help keep you connected, we are offering free telephone and WiFi to patients.

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