aTouchAway Support

aTouchAway by Aetonix Systems, is an easy-to-use mobile application that connects health care providers to patients and their circle of care. It enables patients to manage their care or recovery safely at home – reducing hospital visits, and improving the care experience.

In the event you experience difficulties contacting support through the aTouchAway application as prescribed please utilize the following information.

Patient Support

Daily 8 a.m. - 10 p.m. 
T: 905 632-3737 ext. 1299 (aTouchAway for Medicine Pilot participants only)

Emergency & After-Hours Support

This Program is not a substitute for urgent or emergent medical attention. If urgent or emergent medical attention is required participants are to call 911 or go to the Emergency Department.

Technical Support

Call 1 855 561-4591