Our Commitment to Accessibility
Joseph Brant Hospital’s Multi-Year Accessibility Plan (MYAP) is a requirement under the Accessibility for Ontarians with Disabilities Act, 2005 (AODA). It is a five-year plan to identify, remove, and prevent accessibility barriers across the organization by committing to specific initiatives and outcomes aimed at making sure that all people, including people with disabilities, can access care and services.
Our Accessibility Plan, which describes new and ongoing initiatives, is a testament of our commitment to accessibility and ensuring that we continue to meet the needs of our patients, families, staff and physicians.
If you require information on our website in an accessible format, please email corporatecommunications@josephbranthospital.ca or call 905-632-3737.
If you have any questions or concern about accessibility at JBH, please email accessibility@josephbranthospital.ca or call 905-632-3737 x2185
All main entrances in the Main Hospital, Joseph Brant Community Health Centre (Brant Centre), Wellness House, and the Hamilton McMaster Family Health Centre (HMFHC) are accessible at ground level without curbing and are equipped with automatic or sliding doors.
- Main Hospital: External doors at the Main Entrance (Lakeshore Rd.), Emergency Department (ED), Ambulatory Care Entrance (Northshore Blvd.), and Levels 1 and 2 of the parking garage are accessible.
- HMFHC: Main entrance and entrances on Levels 1 and 2 of the parking garage are accessible.
- Brant Centre: Main Entrance door is accessible.
Wellness House: Main Entrance doors are accessible.
Designated barrier-free parking spaces:
- Main Hospital: Barrier-free spaces are available at front and rear parking lot.
- Brant Centre: Barrier-free spaces are available near all entrances of the building.
Wellness House: Barrier-free spaces are available closest to the main entrance of the building.
Please go to the Burlington Transit website for Information about specialized transit in Burlington.
JBH has Staxis transport chairs available for individuals who need mobility assistance during their visit. These are available in the ED, Main Entrance, Ambulatory Care Entrance and Pedestrian Bridge (from Parking Garage).
- Main Hospital: All patient/visitor washrooms are accessible on the Main and 1st
- HMFHC: All public washrooms are accessible.
- Brant Centre: All public washrooms are accessible.
- Wellness House: All client washrooms are accessible.
Joseph Brant Hospital uses Voyce interpretation services to provide professional interpretation services. Voyce provides remote interpretation service in over 240 languages and dialects, including American Sign Language. It is available by video or phone.
iPads can be borrowed for interpreter services by contacting Switchboard. Please speak with your healthcare team to arrange.