During National Volunteer Week at Joseph Brant Hospital (JBH), we share sisters Amal and Areej Hasan's inspiring story of dedication and community service. Their journey is a testament to the power of family, compassion, and the impact of volunteering.
"We both started volunteering at JBH to gain experience in a healthcare environment while giving back to the community," Amal explains. Areej adds, "Since we're interested in healthcare, this was a great way to develop communication and interpersonal skills while supporting patients and their families."
Amal began her volunteer journey in 2020, with Areej joining the hospital's volunteer team in November of 2022. More than just a way to build professional skills, volunteering became a shared adventure that brought them closer together.
Despite working in different departments, the sisters are united by a common goal: supporting patients and their families during challenging times. "Our main goal as JBH volunteers is to ensure that patients and their families feel comfortable and supported during their stay at the hospital," they both emphasize.
Amal volunteers in HELP (Hospital Elder Life Program), dedicating her time to assisting patients through physical therapy activities and cognitive engagement. She creates meaningful interactions by organizing interactive games that help patients maintain mental sharpness and improve their physical well-being.
Areej supports the CARE Ambassador Team, playing a crucial role in the hospital's daily operations. Her responsibilities include greeting visitors with a warm smile, providing clear and compassionate directions to those who might feel lost or overwhelmed, and assisting with patient transport to ensure smooth and comfortable movement throughout the hospital.
"The best part is the connections we make with people," Amal reflects. "Whether it's brightening a patient's day with a small conversation or helping someone find their way when they're feeling lost, seeing the impact of even the smallest gestures is fulfilling."
Their synchronicity is so remarkable that during one shift, a visitor mistook them for twins. "We just looked at each other and started laughing because it's not the first time someone has said that!" they recall. Their shared laughter and ability to finish each other's sentences highlight a bond that makes their volunteer experience even more special.
"It's a great way to gain hands-on experience in a healthcare setting, meet new people, and make a difference in the community," they both agree. "You learn a lot—not just about the hospital but also about communication, teamwork, and patient care."
Their story reminds us that volunteering is more than just giving time—it's about creating connections, supporting others, and growing together. "Even though we volunteer in different departments," Areej notes, "it's still great knowing that we're both part of the same hospital community."