Pandemic Response Unit

Pandemic Response Unit

The Pandemic Response Unit (PRU) is a key component of the regional strategy developed by HNHBB hospitals to meet the evolving needs of the pandemic.

The strategy is led by the HNHBB Hospital Incident Management Structure (IMS) team, which includes representation from all regional hospitals.

  • Hamilton Health Sciences
  • Joseph Brant Hospital
  • Niagara Health
  • St. Joseph’s Healthcare Hamilton

Norfolk General Hospital and Brant Community Healthcare System continue to provide local COVID-19 care, and may transfer COVID-19 positive patients as needed to designated hospitals.

All hospital emergency departments in the region continue to support and provide care for persons under investigation for COVID-19. Patients who do not require hospitalization will be discharged and receive follow-up care as determined by their health care team.

Patients whose conditions are stable, but require medical support, may also receive care in the Pandemic Response Unit at JBH. 

Information for Patients & Essential Caregivers

About the Pandemic Response Unit (PRU)

73-bed fully functioning field hospital located at Joseph Brant Hospital

  • The PRU is 73-bed fully functioning four season field hospital for COVID-19 positive patients who are medically stable, with mild to moderate COVID-19 symptoms.
  • There are three team stations where your care team will work from.
  • Each patient area is equipped with a standard hospital bed, a portable laptop table, dimmable lights, a call bell, power and USB outlets. Your patient bay has three walls, and is open at the top. While there are no bedside patient entertainment units or bedside telephones, there is free WiFi for you to connect to using your own personal device.
  • Meals will be delivered to your bedside, with dietary restrictions accommodated. Drinks can be accessed throughout the day.
  • There are 8 toilets, and 2 barrier-free showers and commode chairs available, if required.
  • Rigorous cleaning protocols are performed in PRU by our skilled Environmental Services team, using the same process and protocols followed in the hospital's inpatient units.

Transfer to the Regional Pandemic Response Unit

  • Any transfers to the PRU will be determined based on care needs and in consultation with patients and their families.
  • The PRU is located on the JBH campus on the main hospital level and connected to the South Tower by a covered tunnel .
  • Early planning for transportation upon discharge is strongly encouraged for patients being transferred to the PRU.

What to bring

  • Shoes that fit well or non-skid slippers.
  • Toothbrush, toothpaste, deodorant, shampoo, razor, comb, hair brush, scent-free lotion and other personal care items.
  • Eyeglasses, contact lenses, hearing aids and cases.
  • Denture cup and supplies.
  • Mobile device and charger.
  • Book or reading material.

What not to bring

  • Storage for personal belongings is limited so please ensure you only bring the necessities.
  • Please don’t keep money or valuables, like jewelry, in your room.
  • We suggest you keep no more than $5 in your room and send valuables home with loved ones. JBH is not responsible for lost personal belongings.
  • Electric personal care items (other than a hairdryer or electric razor).
  • JBH is a smoke free campus – do not bring cigarettes, or any form of tobacco.

Your health care team

Your healthcare team while in the PRU is no different than any other hospital unit. It consists of:

  • Physicians
  • Registered nurses
  • Registered practical nurses
  • Patient care assistants
  • Home & community care coordinator
  • Infection prevention & control
  • Dietitians
  • Pharmacists Physiotherapists
  • Occupational therapists
  • Social worker
  • Respiratory therapist
  • Speech language pathologist
  • Unit clerks
  • Spiritual care

Each member has a specific role to play to ensure seamless integration of care and together, they strive to provide exceptional care to each patient and family.

Caregiver/Support Person 

Visitor Policy 

All hospitals across the region have adjusted visitor policies due to the pandemic. At the current time, each patient can designate two people to visit with only one caregiver/support person permitted on site at any given time.

All visitors enter at the South Tower main entrance. There, they will be screened, given a mask and directions to the PRU. Please note due to the evolving nature of COVID-19, visitor rules may change quickly with little notice. Please note, there is limited space inside each patient room.


1245 Lakeshore Road 
Burlington, ON 
L7S 0A2

905-632-3737 ext. 6451

Sarah Duke,
Manager, Pandemic Response Unit 

HNHBB Regional Partners

Regional partners
Brant Community Healthcare SystemHaldimand War Memorial HospitalHamilton Health Sciences
St. Joseph's Healthcare Hamilton Hotel Dieu Shaver Niagara Health
West Haldimand General Hospital  Norfolk General Hospital  

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