Request films or images

In the JBH Diagnostic Imaging Department, all images are now available online immediately using advanced and secure technology, with the exception of Mammography that still uses film. This not only allows our physicians to view patient's examinations instantly but it also allows credentialed specialists easy access to vital information during patient treatment.

Images and films may be loaned out to other physicians or health care facilities involved with your care. All requests for films/images to be released to a patient/Doctor's office or facility must be authorized by a physician or the patient.

To request a CD with images please follow these steps:

  1. The physician's office or patient should call the Film Library at 905-336-4126 to release the required information. Whenever possible, it would be appreciated to receive at least 24-hours notice.
  2. Requests for CDs will be processed between 8:30 a.m. and 4:30 p.m. Monday to Friday. Patients can pick up completed CDs between 8:00 a.m. and 11:00 p.m. Monday to Sunday at the Diagnostic Imaging department main desk.
  3. When patients pick up images they must provide valid identification prior to the images being released. Children's films may be picked up by their parents/legal guardians with valid ID. If images are picked up for another adult, a letter of authorization or a copy of power of attorney must be presented.
  4. Borrowers must sign a release form and assume the responsibility for the images.
  5. If requesting an image CD pertaining to a medical or legal case, a letter from the lawyer with a patient consent must be sent to the Diagnostic Imaging Office Supervisor. Only CD copies of these images will be allowed to leave the hospital. All costs for duplication will be borne by the patient or his/her legal counsel.

Patients may also purchase copies of their films for their own use. Estimates for this cost can be made by contacting the main Diagnostic Imaging Department at 905-336-4126.

Contact Us:

Joseph Brant Hospital
1230 North Shore Blvd.
Burlington, ON L7S 1W7


P: 905-632-3737