Protection Measures and Website Email

Posted on Tuesday December 31, 2019

Your comments and suggestions are important to us. Your feedback helps us to learn and to improve the services that we provide to you, and the community that we serve. When contacting us by email, we endeavor to respond within two business days.

Recently, we have become aware that upgraded measures taken to protect our information technology systems may have disrupted some email communications. If you have emailed us through our website within the last two months and have not received a response, please accept our sincerest apology. We would ask that you please contact our Patient Relations team for immediate follow-up. They can be reached by telephone 905-632-3737 ext. 4949 or email patientrelations@josephbranthospital.ca.  

Please be assured that this disruption to our email communications has not affected the protection of patient privacy and personal health information.

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