Service Excellence

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Our Mission is to provide exemplary health care through clinical excellence, quality and patient safety. We do this by living our organizational Values of compassion, accountability, respect, and excellence (CARE). 


2019 Hamilton-Niagara Top Employer 

We've been selected as one of Hamilton Niagara's Top 15 Employers for the fourth year in a row. This award recognizes employers that lead their industries in offering exceptional places to work. 

Some of the reasons we were awarded Hamilton Niagara Top Employer:

  • Location and proximity to waterfront paths and trails
  • Quick access to Downtown Burlington
  • Access to public transit and major highways
  • New state of the art equipment
  • 75% of single patient rooms overlooking the waterfront
  • Exceptional Recognition and Wellness programs

Accreditation with Exemplary Standing

JBH has once again received Accreditation with Exemplary Standing by Accreditation Canada for the period of 2018 - 2022.

Learn more about this process and why we participate.


Our hospital utilizes the principles and practices of LEAN. The goal of LEAN is to create more value for customers with fewer resources, by eliminating waste. 

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