Contact Us: 905-632-3737
Switch Board Mailing Address
Joseph Brant Hospital
1245 Lakeshore Rd.
Burlington, ON L7S 0A2
Patient Experience
You can reach our Patient Experience team for questions, concerns, or compliments of your recent stay at 905-632-3737 ext. 4949. Request for accessible services within the hospital should be directed accessibility@josephbranthospital.ca.
Media Inquiries
Please email our Corporate Communications team at corporatecommunications@josephbranthospital.ca for media inquiries and someone from the team will contact you directly.
Accessible Documents
To obtain documents on the website in alternate format(s), please submit your request to jbhweb@josephbranthospital.ca and someone from the team will get back to you promptly.
Health Records
To request a copy of your medical records, contact the Health Records Department at 905-632-3737 ext. 1465.
Billing
To pay your bill by telephone via credit card, call 905-336-4137 for invoices starting with "I" (e.g., IA01234567) or call 905-681-4833 for all other invoices, Monday–Friday, 8:30am – 4:30pm. Please visit our Fees, Billing & Payment webpage for more information.