Freedom of Information & Protection of Privacy Act

JBH believes in transparency and accountability. If you are unable to obtain the information you are seeking through routine channels, you may consider making a request under the Freedom of Information and Protection of Privacy Act (FIPPA). Before you submit a written request for corporate records, check to see if the information you are looking for is already available on a public website.

JBH also publishes a Directory of Records, including the Index of Personal Information Bank as required by the Freedom of Information & Protection of Privacy Act (FIPPA). The directory is a list and detailed description of the general classes or types of records and personal information banks in the custody or control of the hospital.

To make a request for a corporate record, please complete the Access Request Form and submit it with your application fee to the Freedom of Information Office, located in the Health Records Department at 905-632-3737 ext. 5683 or ext. 1277.

You should be aware that 30 days may be required to process your request and that fees are charged in accordance with the regulations of the legislation. In addition, you should be aware that there are a number of exemptions and exclusions from the right of access - refer to the Information and Privacy Commissioner's FIPPA Mini Guide for more detail.


Information and Privacy Commissioner of Ontario – to escalate a concern

1-800-387-00732 Bloor Street East, Suite 1400Toronto, ON M4W 1Z8


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