The Admitting and Patient Registration team are one of the first groups you will meet at Joseph Brant Hospital (JBH). Their friendly and professional approach to customer service strives to ensure that you or your loved ones experience at JBH begins with our Care Commitment - Compassion. Accountability. Respect. Excellence.
Patient registration is an important step in your care and plays a valuable role in the patient's journey. At the time of registration, our staff will verify your identification and will ensure your current personal information is collected. Your information will be checked each time you visit the hospital to ensure positive patient identification.
The Admitting Services is located in the South Tower, Level One.
Our patient registration staff will make every effort to provide you with the type of accommodation you request.
When rooms are assigned, medical needs take priority, therefore your request cannot always be filled immediately. You will be moved to the accommodation you requested when it becomes available.
It is important that patients understand the financial commitment related to an accommodation request. If you are unsure of your insurance coverage for semi-private or private accommodation, we encourage you to contact your insurance company and/or the human resource department of your employer to confirm your coverage.
Please note: Hospitals do not have direct access to confirm coverage for insurance companies. Once this information is confirmed, please notify the Admitting Department at 905-681-4881 to update your records. All charges to that date will remain the patient's responsibility should your insurance company reject the coverage.
If you have questions about the hospital's billing procedures for semi-private or private rooms, call the Finance Department at 905-632-3737 ext. 4137.
Contact Us:
Facebook
Twitter
YouTube
View Joseph Brant Hospital's Channel